Apr 21, 2022
Rob Winters, Senior Director of Data at TripActions, speaks with Jesse about how data shapes the customer experience at TripActions, the travel, corporate card, and expense management company. He shares the importance of having a team that is cross-trained and a few honest truths about working across international borders and cultures, and explains why, even with those challenges, he prizes his team’s diversity and works hard to ensure they never become just an echo chamber.